International Importers of Quality Gemstones – Specializing in Fine Faceted Colored Gemstones

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All That Glitters
272 Broadway #732
Methuen, MA  01844
Telephone/Answering Service: 978-975-2272

E-Mail: labrown@atggems.com

 

Lifetime Guarantee


We guarantee that your purchase from All That Glitters is indeed what we say it is,  regardless of the time that has passed from the original purchase date....or your money back.

If we are aware or suspect enhancement/treatment of your gemstone, we will disclose these facts.  Should an item not be what is stated on your receipt or enhancement is not disclosed, the item may be returned at any time.  The problem must be documented by a qualified gem lab such as GIA or AGTA.  The issue requires documentation from the gem lab and All That Glitters should be contacted when the problem has been discovered and prior to return shipment. 

In over 25 years, All That Glitters has never had an item returned under these circumstances.   Please note that some gemstones are assumed to have some form of treatment.  Two examples of this would be Blue Topaz (irradiated/heated) and Aquamarine is typically heated to drive off the yellow, thereby producing a more pure blue.  Tanzanite is another gemstone that is usually heated and this again, is a standard practice.  Please refer to studies indicating types of enhancement that may be performed on all gemstone varieties you are considering purchasing.  
All That Glitters typically does not sell diffusion treated gemstones unless requested.  We sometimes have some items due to their uniqueness, but any enhancement would clearly be stated.

To learn more about what some on-line companies may not explain to their customers, refer to the following link: 

Caveat Emptor - Buyer Beware  > 

 

 

"The lab report is back on the alexandrites, and I am delighted to say that they are exactly what you said they were. We are both over the moon, and looking forward to going to the jeweller and telling her she was wrong, and also having them set." 
FW - W. Sussex, England (UK)





  "I opened the front door to a smiling letter carrier delivering a  ... cardboard box...of jewels for the lady of the house.  (I think my way of gem prospecting is a lot easier than yours...)  All I do is go to All That Glitters, select a gem, write to Allen, pick his brain, convince my self that I really do deserve another jewel ... then buy...  Much easier than sweating my way through the malaria infested, hot and sweaty places where gems seem to hide, as you do....
Thank you again, Allen.  You really went the distance with me, and it is greatly appreciated...And the teal diamond--touching it is as close as this human can come to holding a star in the palm of her hand."
LF -  Sargent, TX