We inspect all merchandise prior to shipping. We are confident that your purchase will meet or exceed your expectations in both quality and price. If you are not completely satisfied for any reason, please contact us to explain why you are not satisfied. Customers have 7 days (from the time the package was signed for) to return any merchandise in the same condition as it was received. Items must be returned fully insured by Registered U.S. Mail. Return postage and insurance will be paid by the customer. Funds will be returned to the customer less the cost of shipping/insurance.